DEVELOPING EMOTIONAL INTELLIGENCE

HOW TO DEVELOP YOUR EMOTIONAL INTELLIGENCE?

What is Emotional Intelligence?

Emotional intelligence is the way that you combine your thinking with your feelings in order to make quality decisions and built authentic relationships. It is a set of emotional & social skills. Emotional intelligence is also called as Emotional Quotient (EQ).

“Anyone can become angry, that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose and in the right way – that is not easy” – Aristotle

Importance of Emotional Intelligence for a Successful leader:

Successful leaders can be an organizations most powerful resource for increasing productivity, performance, and also profitability.
The key to great leadership is managing the emotional environment of the organization by working with and through people, empowering rather than directing.

Advantages of Emotional intelligence

Firstly it helps to improve relationships
Maintain control in different circumstances
In addition to above benefits it Lower stress levels
Maintain Motivation
Communicate well
Also EI helps to Influence others without conflict
Above all, enhance your reputation inside and outside of work

Emotional Intelligence – Why it can matter more than IQ?

EI estimated to account 27 to 45% of job success
EI is becoming more important than IQ in personal success.

“There is Intelligence in the Emotions & Intelligence can be brought to the Emotions”

Important areas in Emotional intelligence:

Self-awareness
Emotional Control
Motivation
Empathy
Relationship

Different types of Emotions:

Happiness, Worry, Anger, Surprise, Satisfaction, Anxiety, Disgust, Fear, Sadness, Joy, Cheerful, Ecstasy, Nervous, Panic, etc.

Emotional intelligence at work:

EI is not about catching or suppressing emotions. It is not about being nice but doing right.
EI is about bringing emotions to the surface and also proactively understanding their meaning and impact on the team & its performance.

“Emotions are like seasons. They are always in the background. We can use them to our advantage and also create opportunity for ourselves.“

Importance of Feedback:

It helps to improve. It should help not hurt.

Constructive Criticism:

Firstly Listen to it
Don’t throw back
Say Thank you
Finally it is now yours to do with what you like

Components of EI:

5 Elements of EI:

Motivation – Drive to work & succeed
Self-awareness – Understanding yourself, your strength & weakness
Self-regulation -The ability to control yourself and think before you act
Empathy – How well you understand other people viewpoint.
Social skills – Communicating & relating to others

Emotional Intelligence Ability:

Perceiving Emotions
Using Emotion
Understanding Emotions
Managing Emotions

7 Steps to develop EI:

Say to yourself…

I am responsible for my own feelings
I always have the choices about how respond to situations, events & people
No one can make me upset, angry, happy, etc.
Identifying my choices empowers me to take fresh look at my behaviour.
Recognizing my range of choices is an excellent way to start changing my behaviour for the better.
I can practice & learn now and more effective behaviours.
I am responsible for my own behaviour

Practicing EI:

Firstly Tune in your emotions
Look at the layers of feelings
Deliberately select a feeling and also intensify it.
Look at optimism with realism
Ask yourself? Is this factual or relationship issue
When you are feeling uncertain, ask yourself what will create the most value for us all?

Bonus Tip:

Identify something that would constitute a very small but slight improvement & work to make it an unconscious habit.

Emotional intelligence Do’s & Don’ts

Don’ts:

Firstly Don’t assume that your emotions don’t impact on the way that you work
Don’t think that EI is not relevant to your job
Don’t think that your EI need no further Development.

Do’s:

Firstly observe your emotional reactions to other people
After that consider how you might test and develop your EI
Finally ask yourself honestly how well you react to the concerns of others.

Conclusion:

Emotional intelligence can’t be learned. It can only be developed. By following the above steps & by practicing using above tips and components EI can be developed.

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